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Cheapchanelbags.com guarantees customer satisfaction, and makes the Returns process very easy.
Our commitment is 100% customer satisfaction. We back up our commitment with a 10 days refund guarantee. If for any reason you are not completely satisfied with your purchase, you may return your merchandise within 14 days from the date of delivery for a refund or exchange. We'll credit full money to your card after receive your returned item in well conditions in 24 hours. Meanwhile, we'll notify you via email or call for the full refund. If it does happen, even though it seldom happens in our history, that you prefer to return for full refund or exchange, please send back your order items including the packing slip. Fill out your return address information on the label, affix it to your package, drop it off at your nearest post office. If you no longer have the packing slip: Please go to My Account to print out an order details including your order ID, tracking number ,register email account）Circle the item(s) you are returning. Your return reason enclosed will be appreciated.
Upon receipt and acceptance of your return, we will send you a confirmation via email. Your refund will be processed back to your credit card within 1-2 business days. Please note that it might take about 10 business days for your bank side to finsh this transaction.
All items are thoroughly inspected before shipped to ensure every item in well condition. If for some reason, you feel that you received a defective item, you may send it back to us within 14 days from the date of delivery, and we will exchange for another perfect item.
Exchange Instructions
Exchange is part of ou return process: return your previous order item, at the same time place a new order, when receive your return, we refund full money to your credit card. Under this condition, the new item will reach you earlier. If you don’t mind waiting for another 5-7 days, please just simply return it, immdiately we send out your exchange item in 12 hours.
